MEASURED CUSTOMER OUTCOMES

How Singapore CSPs Streamline Corporate Secretarial Operations with ECKHO

Explore measurable customer outcomes from Singapore Corporate Service Providers using ECKHO to streamline entity onboarding, statutory administration, filing-deadline management and AML screening workflows.

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Selected customer-reported outcomes from the case studies below. Individual results vary by portfolio, configuration and workflow.

−82%
Faster Entity Onboarding
Spina Partners (200+ entities managed)
100%
On-Time Statutory Filings
Procorp Advisory (65+ entities managed)
< 10 Mins
AML Screening Turnaround
First Contact Link (Corporate advisory practice)
SPINA PARTNERS. PTE. LTD. • 200+ Entities Managed

How Spina Partners Cut Client Ingestion Time from 45 Minutes to 8 Minutes

The Challenge:

As their client portfolio expanded to over 200 Singapore entities, the firm was manually copying officer names, identification numbers, registered office addresses, share capital splits, and shareholder percentages from multi-page ACRA BizFiles into spreadsheet registers and word templates. Typographical errors were a risk, and onboarding a new corporate client took nearly an entire business day.

The ECKHO Solution:

Deployed ECKHO's drag-and-drop AI ACRA BizFile ingestion engine with automated Singapore SLA OneMap address resolution. The company profile, officers, share classes and other supported BizFile data were structured in seconds, reducing manual transcription during entity setup.

The Measured Result:

Onboarding turnaround dropped by over 80%. Zero manual transcription errors reported across 200+ companies, freeing senior secretarial associates to focus on advisory and AGM resolution work.

“Before ECKHO, onboarding a new client took us the better part of a day. Now we upload the BizFile and the data is structured for our team to review immediately.”

— Keita Ogura, Director, Spina Partners Pte. Ltd. (200+ Entities Managed)
-82%
Onboarding Turnaround
From 45 mins to 8 mins per entity
See BizFile Ingestion Live
Procorp Advisory • 65+ Entities Managed

How Procorp Advisory Achieved 100% On-Time ACRA Annual Returns & Zero Late Penalties

The Challenge:

With financial year ends scattered across various months, Procorp Advisory needed automated safeguard controls to track statutory Section 175 (AGM) and Section 197 (Annual Return) deadlines without relying on static spreadsheets or manual calendar alerts.

The ECKHO Solution:

Implemented ECKHO's statutory compliance calendar with dynamic color-coded urgency thresholds (Green/Amber/Red) and automated director reminder notifications.

The Measured Result:

100% of all 65+ client entities were filed on time without a late filing penalty or extension fee during the reported measurement period.

“The colour-coded deadline calendar means nothing slips through. Our team can see at a glance which entities need attention this month — we stopped relying on memory.”

— Practice Principal, Procorp Advisory (65+ Entities Managed)
0
Late Filing Penalties
Over 24 consecutive months
See Compliance Engine Live
First Contact Link • Corporate Secretarial & Advisory Practice

First Contact Link: Faster AML Screening & Structured Audit Records

The Challenge:

The practice historically spent hours per foreign officer and shareholder cross-referencing global sanctions lists, UN designations, PEP registers, and adverse media. Generating paper compliance documentation was time-consuming, and resolution records lacked clear, tamper-evident timestamps to substantiate compliance audit reviews.

The ECKHO Solution:

Switched to ECKHO's integrated AML screening module featuring automated global sanctions screening, false-positive resolution workflows, and ECKHO's built-in 10-minute resolution-lock control that archives watermarked screening summary reports for AML/CPF/CFT compliance records.

The Measured Result:

Screening turnaround dropped to under 10 minutes per counterparty. The firm established a documented screening archive with timestamped and watermarked records. The customer reported zero AML/CPF/CFT findings from the referenced compliance review.

“During our annual compliance audit, we produced the screening summary reports from ECKHO in minutes. Everything was timestamped and watermarked. There was nothing to worry about.”

— Head of Compliance, First Contact Link
Zero
AML/CPF/CFT Findings Reported
Customer-reported outcome from the referenced AML/CPF/CFT compliance review
Test AML Screening Engine
Case Study Notice: Results described on this page reflect the experiences and reported outcomes of the identified customers during the relevant measurement periods. Individual results may vary depending on portfolio size, configuration, workflows and operating practices. References to regulatory reviews or filing outcomes describe the relevant customer's reported experience and do not constitute regulatory endorsement, certification or approval of ECKHO.

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